Upskillr Practice AI
(TM)
improve your team's performance with upskillr's lightweight ai training solution
Our Salesforce Training Solution uses a scenario-based practice model where learners engage with realistic client personas. Instead of just completing technical exercises, participants practice gathering requirements, clarifying needs, and translating business goals into Salesforce solutions. The emphasis is on how they communicate, ask questions, and guide the client conversation, building the consultative skills that make great administrators and analysts. This approach ensures learners are not only technically capable but also ready to succeed in real-world client interactions.​
Meet Carl - your new client
Carl Weathers III, Sales Manager at Brattleboro Manufacturing
Carl is a mid-career sales manager in his late 40s, with a no-nonsense, straightforward style. He’s sharp but often skeptical, carrying the air of someone who has “seen it all” in client pitches. His look is slightly disheveled—shirt a bit wrinkled, tie loosened—but he’s authoritative and intimidating when he leans in during conversations. As a persona, Carl represents the tough client who challenges assumptions, pressures for clarity, and forces learners to stay confident under scrutiny.
"Alright, let's get this show on the road. Name's Carl. Can't say I'm thrilled about needing another system to look after, but if it's going to help me whip this sales team into shape and get those numbers up, I'm all ears. What do you need to know?"
Core Features
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Email-Based Interaction: Learners engage with AI personas through real email accounts, creating natural practice loops.
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Custom Personas: Distinct characters (e.g., Laura, Reggie, Celine) with sector-specific tones and styles.
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Scenario Training: Practice real-world situations—from Salesforce requirement gathering to Sales training.
Realism & Accessibility
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Asynchronous Responses: Characters respond to learners when they "can", just like in the real world.
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Attachments: Learners can get feedback on various document types they want characters to review.
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Accessibility: Email means the learner can interact with characters whenever they want, on any device - no platforms, no logins.
Evaluation & Feedback
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Scoring & Feedback: Criteria-based evaluations aligned with standards (e.g., sales methodologies, stakeholder engagement styles).
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Progress Reports: Checkpoint summaries and optional supervisor visibility via BCC or dashboards.
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Conversation Analytics: Highlights patterns (open vs. closed questions, missed commitments, requirement clarity).
Training Options
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Embedded or Stand-Alone: Training delivered within live projects or as independent programs.